Problem Solving Techniques: 7 QC Tools
Program Objectives:
Understanding & monitoring process behaviour through data collection / observation, representation and establishing controls required to prevent various problems is a constant requirement of industry. All personnel, whether working on shop floor or in service industry, need to understand methodology for the same. Basic 7 QC Tools are outstanding tools which all personnel in an industry (be it Manufacturing or Service) must understand to perform their job efficiently. Keeping this in consideration, this course has been designed which will not only cover understanding of each tool in terms of application but also help in developing, interpreting and using them in understanding the process behaviour and carrying out causal analysis.
Key Learning:
- Understanding Data and Approaches for Problem Solving
- Understanding 7 QC Tools and its application in Process Understanding and Problem Solving
- 7 QC Tools with Examples & Exercises viz. Check Sheet
- Understanding Why, Flow Chart, Preparation of Flow Chart, its application and Practical Exercise
- Understanding Why, Preparation of Fish Bone Diagram, its application and Practical Exercise
- Understanding Why, Preparation of Histogram, its application and Practical Exercise
- Understanding Why, Preparation of Pareto Chart, its application and Practical Exercise
- Understanding Why, Preparation of Scatter Diagram, its application and Practical Exercise
- Understanding Why, Preparation of Control Charts, its application and Practical Exercise
- Application of QC Tools in Problem Solving Process
- Syndicate Exercise
Pedagogy:
- Classroom training on basics & illustrative examples
- Practice through practical exercises
Who Must Learn?
- Technical Managers
- Quality Managers
- Production Managers
- Shop Floor Engineers
- Production Executives
- Quality Executives
- Design and development Team
- Problem Solvers
Duration: One Day
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